Privacy

Published on 2 August, 2023 | Terms | 144 views | 15 minutes read

What does the WORLDWIDE SYSTEM OF MEDIA, DOMAINS AND SOCIAL LINKS do?

We are a content system and launch links for your video, article, recipe, tour, store, website, social post and other content. We connect your audience wherever they are online and make your content easier to discover and manage. Our website (located at https://comunidades.rede.social/) and other digital properties (such as our mobile app and Developer Portal) (together our “Platform”) provide information about us and allow individuals and companies to register as Users ( to create a personalized page of links and interact with other pages, if applicable), as Subscribers (to acquire domains), or as developers (to create functionalities that interact with our System) (together, the " WORLDWIDE SYSTEM OF MEDIA, DOMAINS AND SOCIAL LINKS").

Pages that System Users may create using the Services are referred to in this Privacy Notice as “User Profile and Website”. User pages are accessible to the public.

How does this Privacy Notice apply to me?

This Privacy Notice only applies to personal information that we collect as controllers of:

• visitors to our System (“System Visitors”);
• individuals, representatives of individuals, or companies who sign up to use our Services through a paid plan (“Paid Plan Users”) or free plan (“Free Plan Users”) if available, along with our “WORLDWIDE SYSTEM OF MEDIA, DOMAINS AND SOCIAL LINKS”;
• individuals who register to subscribe to and/or follow User Profiles and Sites (“Subscribers”);
• individuals who visit and interact with the User's Website (“Profile Visitors”);
• individuals who respond to our surveys, marketing materials or participate in commercial promotions or competitions that we may run from time to time.

This Privacy Notice applies to the processing of personal information by the System as controller. When we talk about the System acting as a “controller”, we mean that the WORLDWIDE SYSTEM OF MEDIA, DOMAINS AND SOCIAL LINKS determines the purpose and means of processing (i.e. we make decisions about how we will handle your personal information). Due to the nature of our services, we may also act as a “processor” on behalf of System Users. This means that, when instructed by a System User, we may facilitate the processing of personal information by Profile/Website Visitors and Subscribers on behalf of that System User (“Processor Services”). This Privacy Notice does not address Processor Services. If you are a visitor or subscriber and would like to know how a System user treats your personal information, please contact the System user directly and/or refer to any privacy notice on the relevant user website.

If you provide us with information about another person (if, for example, you are a representative of an individual), you must provide them with a copy of this Privacy Notice and inform that other person that we use their personal information in the manner set out in this Privacy Policy.

What personal information do we collect?

The personal information we may collect about you broadly falls into the following categories:

Information you voluntarily provide.

When you sign up to become a User and a Subscriber, use or interact with our Services or staff, visit our System, visit a User Website, respond to a survey or participate in a commercial promotion, we may ask you to provide personal information voluntarily. For example, if you are a free plan user (if applicable), we will ask you to provide your email address, name, username, password and marketing preferences. If you are a paid plan user, we will also ask for your full name, billing email address, billing address and payment method to facilitate billing. If you are a Subscriber, we will ask you to provide your email address or SMS number. To opt out of the marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails or SMS we may send you or by completing our Data Request Form. You may also provide us with your personal data when submitting inquiries or making a report to us (such as an Intellectual Property Report or notice). For example, we may ask you to provide your name and email address so that we can respond to your inquiries. If you are making an Intellectual Property Complaint or notice, we ask that you provide your name, address, email address, telephone number and details of the Intellectual Property rights in question, your email address, cell phone number, date of birth or age or other personal information to access elements of a user profile (such as blocked content).

You may also voluntarily provide personal information if you respond to our surveys, marketing materials or through your participation in commercial promotions and competitions that we may run from time to time.

Information we collect automatically

When you visit our System, use our Services, interact with a user site, respond to a survey or participate in a commercial promotion, we automatically collect certain information from your device. In some countries, including countries in the European Economic Area and the United Kingdom, this information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically may include information such as your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city level location), time zone, data usage information, diagnostic data, and other technical information. We may also collect information about how your device has interacted with our System, Service or User Webites, including pages accessed and links clicked. Collecting this information allows us to better understand you, where you come from and what content is of interest to you. We use this information for internal analysis purposes, to improve the quality and relevance of our System and Services, to provide tips and suggestions to our Users and to make recommendations for sites that you may be interested in viewing. Some of this information may be collected using cookies and similar tracking technology, as explained further below under the heading “How we use cookies and similar tracking technology”.

In addition, we may perform automatic verification of user profiles and links to determine whether mandatory or standard sensitive content notices should be applied and presented to visitors to the website who wish to access the relevant user website or content. linked and determine whether any content should be removed or any User websites should be suspended in accordance with our Community Standards and/or Terms of Use. When a User changes their User Website, we will also notify relevant subscribers to that User website that the updates have been made.

Information We Obtain from Third-Party Sources

From time to time, we may receive personal information about you from third-party sources (including service providers who help us run marketing campaigns or competitions and our partners who help us provide our Services). In all cases, we will only receive this data when we have verified that these third parties have your consent or are legally permitted or required to disclose your personal information to us.

Children's data

Our services are not intended for use by children under the age of 18 (the “Age Limit”). If you are under the Age Limit, please do not use the Services and do not provide us with your personal information. If you are a parent or guardian and you are aware that an individual (of whom you are a parent or guardian) under the Age Limit has provided us with personal information, please contact us. We will, upon notice or discovery, use all reasonable efforts to erase or destroy any personal information that may have been collected or stored by us about that individual.

Why do we collect your personal information?

In general, we will use the information we collect for the purposes described in this Privacy Policy or for the purposes that we explain to you at the time we collect your personal information. These include:

• To provide and deliver the Services and to evaluate, maintain and improve the performance and functionality of the Services;
• To ensure that the Services are relevant to you and your device, to notify you of changes to the Services, and to provide targeted and/or localized content based on your user data, location and preferences;
• For consumer research and to allow you to participate in surveys or interactive features of the Services when you choose to do so;
• To provide customer support and process and respond to an Intellectual Property request, complaint or Report or notice that you may have made;
• To monitor use of the Services and detect, prevent and resolve technical issues;
• To process payments for paid plan users;
• To carry out business planning, reporting and forecasting;
• To deliver promotional materials, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information;
• For the administration of our business, including to comply with and exercise our obligations and rights, to exercise or defend legal claims, to comply with our legal obligations and law enforcement requests, and to manage the relationship with you;
• To verify your identity and detect fraud and potential fraud, including fraudulent payments and fraudulent use of the Services;
• Include user content as part of our advertising and marketing campaigns to promote the System;
• To inform our algorithms so that we can deliver the most relevant recommendations to you, including User Mini Sites that you may be interested in.

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information in question and the specific circumstances in which we collect it.

However, we normally collect your personal information only when we have your consent, when we need the personal information to perform a contract with you, or when the processing is in our legitimate interest and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect your personal information, or otherwise need the personal information to protect your vital interests or those of someone else.

If we ask you to provide personal information to comply with a legal requirement, we will make this clear at the relevant time and let you know whether or not the provision of your personal information is mandatory (as well as the possible consequences if you do not provide your personal information). As noted above, we require certain personal information to enter into a contract with you as a user. Without your personal information, we will not be able to provide you with the Services available to Users.

If we collect and use your personal information based on our (or a third party's) legitimate interest, that interest will typically be to develop and improve the Services, provide additional functionality, ensure appropriate security, or implement sensitive content, notices, and content moderation. We may have other legitimate interests and, where appropriate, we make clear to you at the relevant time what those legitimate interests are.

If you have questions or need more information about the legal basis on which we collect and use your personal information, please contact us.

To whom may we disclose your personal information?

We may disclose your personal information to the following categories of recipients:

• to our group companies, third-party service providers (for example, to support delivery, provide functionality or help increase the security of our System or Services), or who process personal information for the purposes described in this Privacy Policy or notified to you when we collect your personal information. We also facilitate third party payment providers and this is described in more detail below;
• to the extent that we introduce social media logins in the future, we may provide personal data to the relevant social media provider to facilitate such login;
• to any competent law enforcement agency, regulator, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights or (iii) to protect your vital interests or that of any other person;
• to an actual or prospective purchaser (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the purchaser that it must use your personal information only for the purposes disclosed in this Privacy Policy; It is
• to any other person with your consent to disclosure.

To facilitate paid products and/or services on the System, we use third-party payment processors. We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their privacy policies and their own terms and conditions. These payment processors adhere to the standards set forth by the Payment Card Industry Data Security Standards (“PCI-DSS”) managed by the Payment Card Industry Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express , ELO and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:

• PayPal (its privacy policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full) ;
• Stripe (its privacy policy can be viewed at https://stripe.com/us/privacy)

Disclosure of personal information to other countries

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws in your country (and in some cases may not be as protective).

Specifically, the WORLDWIDE SYSTEM OF MEDIA, DOMAINS AND SOCIAL LINKS may transfer personal information to the United States and other countries in which we do business. The WORLD SYSTEM OF MEDIA, DOMAINS AND SOCIAL LINKS may also subcontract certain activities and share your personal information with third parties located outside of Brazil (where we are headquartered).

Such transfers are made to provide the Services and carry out the activities specified in this Privacy Policy.

However, we take appropriate security measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws. This includes entering into data transfer agreements between our group companies and these can be provided upon request. We implement similar appropriate safeguards with our service providers and third-party partners and further details can be provided upon request. No transfer of your personal information will take place to an organization or another country unless we believe there are adequate controls in place, including the security of your data and other personal information. For more details, see the “How We Protect Your Personal Information” section located in our Privacy Policy.

How do we use cookies and similar tracking technology?

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For more information about the types of cookies we use, why and how you can control cookies, see our Cookie Notice.

How long do we retain your personal information?

We retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy and, in each case, in accordance with applicable legal and regulatory requirements regarding permitted or mandatory retention periods and limitation periods relevant to legal actions. .

How do we protect your personal information?

We implement appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

In addition, we limit access to your personal information to employees, agents, contractors and other third parties who have a business need for access. They only process your personal information in accordance with our instructions and are subject to a duty of confidentiality.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Therefore, we have procedures in place to deal with any suspected breach of personal information and will notify you and any applicable regulator of a breach when we are legally required to do so.

What are your rights regarding personal information?

You have the following data protection rights:

If you wish to access, correct or update your personal information, you can do so at any time via the “Account” button.

Depending on the country in which you live and the laws that apply to you, you may also have additional data protection rights. If you are a resident of the UK or the European Economic Area, these rights include:

To request deletion of your personal information. You can do this at any time by filling in our Data Request Form.

To opt out of the marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "unsubscribe" link in the marketing emails we send you.

If we collect and process your personal information with your consent, you can withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of any processing we carried out prior to your withdrawal, nor will it affect the processing of your personal information carried out on the basis of lawful processing grounds other than consent.

Claims

We take your privacy concerns seriously. If you have a complaint about the handling of your personal information or our privacy practices, you can file a complaint with us under “Contact”. We will confirm receipt of your complaint and, if we deem it necessary, open an investigation.

We may need to contact you to request more details about your complaint. If an investigation has been opened following a complaint you have made, we will contact you with the outcome as soon as possible. In the unlikely circumstances where we are unable to satisfactorily resolve your complaint, you may contact the local privacy and data protection authorities in your jurisdiction.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time in response to changes in legal, technical or business developments. When we update our Privacy Policy, we will take appropriate steps to inform you, depending on the significance of the changes we make. We will obtain your consent to any material changes to the Privacy Policy if and where required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

Contact us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to make a request about any personal information we may hold about you, including correction of personal information, please contact us:

By email using: s[email protected]

By visiting this page on our System: Contact.

Whenever you want to request any information about how we process, store or use your data or anything related to personal information and privacy laws, please access our Privacy Policy.